{"id":13126,"date":"2026-03-24T10:19:45","date_gmt":"2026-03-24T14:19:45","guid":{"rendered":"https:\/\/www.trinigo.com\/trinidad-tobago\/?page_id=13126"},"modified":"2026-03-24T11:05:04","modified_gmt":"2026-03-24T15:05:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.trinigo.com\/trinidad-tobago\/legal\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: March 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TriniGo (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is committed to being honest about how we collect and use your data. This policy explains what we collect, why we collect it, and your rights, in plain language.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TriniGo operates as a national digital marketplace for Trinidad and Tobago.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who This Applies To<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This policy applies to everyone who uses the TriniGo website including but not limited to visitors, registered users, listed businesses, and advertisers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. What We Collect<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">a) Information You Give Us<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, email address, and phone number when you register or submit a listing<\/li>\n\n\n\n<li>Business name, address, category, and description when you create or claim a listing<\/li>\n\n\n\n<li>Payment information when you purchase a promoted listing (processed securely via our payment provider, we do not store card details)<\/li>\n\n\n\n<li>Reviews, ratings, and comments you post<\/li>\n\n\n\n<li>Communications you send us (e.g. support requests)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">b) Information Collected Automatically<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address and general location (country\/region)<\/li>\n\n\n\n<li>Browser type, device type, and operating system<\/li>\n\n\n\n<li>Pages visited, search queries, and time on site<\/li>\n\n\n\n<li>Referring website or search engine<\/li>\n\n\n\n<li>Cookie and tracking data (see our <a href=\"\/cookie-policy\">Cookie Policy<\/a>)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">c) Information From Third Parties<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you sign in via Google, we receive your name and email address from Google<\/li>\n\n\n\n<li>Business data enriched from publicly available sources (e.g. published addresses, opening hours)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Why We Use Your Data (Legal Basis)<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Purpose<\/th><th>Legal Basis<\/th><\/tr><\/thead><tbody><tr><td>Providing the platform and your account<\/td><td>Contract performance<\/td><\/tr><tr><td>Processing payments<\/td><td>Contract performance<\/td><\/tr><tr><td>Service notifications (e.g. listing approved)<\/td><td>Contract performance<\/td><\/tr><tr><td>Improving the platform via analytics<\/td><td>Legitimate interest<\/td><\/tr><tr><td>Marketing emails and promotional updates<\/td><td>Consent (unsubscribe any time)<\/td><\/tr><tr><td>Fraud prevention and security<\/td><td>Legitimate interest \/ legal obligation<\/td><\/tr><tr><td>Complying with applicable law<\/td><td>Legal obligation<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. How We Share Your Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your personal data. We share it only where necessary:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service providers<\/strong> &#8211; hosting, payment processors, email delivery, and analytics, bound by the various data processing agreements.<\/li>\n\n\n\n<li><strong>Google<\/strong> &#8211; for analytics and mapping features. Governed by <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noreferrer noopener\">Google&#8217;s Privacy Policy<\/a>.<\/li>\n\n\n\n<li><strong>Law enforcement or regulators<\/strong> &#8211; only when required by law or valid court order.<\/li>\n\n\n\n<li><strong>Business transfer<\/strong> &#8211; if TriniGo is acquired or merges, data may transfer to the new entity with prior notice to you.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Retention<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Account data: retained while your account is active, plus 12 months after closure<\/li>\n\n\n\n<li>Financial records: 7 years as required by law<\/li>\n\n\n\n<li>Marketing consent records: 3 years after last interaction<\/li>\n\n\n\n<li>Analytics data: retained in aggregated, anonymised form indefinitely<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Your Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access<\/strong> &#8211; request a copy of your personal data<\/li>\n\n\n\n<li><strong>Correction<\/strong> &#8211; ask us to correct inaccurate data<\/li>\n\n\n\n<li><strong>Deletion<\/strong> &#8211; request deletion (&#8220;right to be forgotten&#8221;), subject to legal obligations<\/li>\n\n\n\n<li><strong>Restriction<\/strong> &#8211; ask us to limit processing in certain circumstances<\/li>\n\n\n\n<li><strong>Portability<\/strong> &#8211; receive your data in a structured, machine-readable format<\/li>\n\n\n\n<li><strong>Object<\/strong> &#8211; object to processing based on legitimate interest, including direct marketing<\/li>\n\n\n\n<li><strong>Withdraw consent<\/strong> &#8211; at any time, without penalty, for consent-based processing<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Email us at <a href=\"mailto:privacy@trinigo.com\">privacy@trinigo.com<\/a>. We respond within 30 days.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Children&#8217;s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">TriniGo is not directed at children under 13. We do not knowingly collect data from children. Contact us if you believe a child has submitted data and we will delete it promptly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. International Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some service providers (e.g. Google, cloud hosting) may process your data outside Trinidad and Tobago. We ensure appropriate safeguards are in place, including contractual protections where applicable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use HTTPS encryption, access controls, and regular security reviews. If you suspect a breach, notify us immediately at <a href=\"mailto:security@trinigo.com\">security@trinigo.com<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this policy periodically. Registered users will be notified by email of material changes. The date at the top reflects the latest revision.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Privacy matters: <a href=\"mailto:privacy@trinigo.com\">privacy@trinigo.com<\/a><br>General enquiries: <a href=\"mailto:hello@trinigo.com\">hello@trinigo.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: March 2026 TriniGo (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;) is committed to being honest about how we collect and use your data. This policy explains what we collect, why we collect it, and your rights, in plain language. TriniGo operates as a national digital marketplace for Trinidad and Tobago. 1. Who This Applies To This policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13124,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"ai_generated_summary":"","footnotes":""},"class_list":["post-13126","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.trinigo.com\/trinidad-tobago\/wp-json\/wp\/v2\/pages\/13126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trinigo.com\/trinidad-tobago\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trinigo.com\/trinidad-tobago\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trinigo.com\/trinidad-tobago\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trinigo.com\/trinidad-tobago\/wp-json\/wp\/v2\/comments?post=13126"}],"version-history":[{"count":0,"href":"https:\/\/www.trinigo.com\/trinidad-tobago\/wp-json\/wp\/v2\/pages\/13126\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.trinigo.com\/trinidad-tobago\/wp-json\/wp\/v2\/pages\/13124"}],"wp:attachment":[{"href":"https:\/\/www.trinigo.com\/trinidad-tobago\/wp-json\/wp\/v2\/media?parent=13126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}